Rescind Boil Water Notification City of Harker Heights PWS 0140023

The May 10, 2024 Boil Water Order has been lifted for the following areas:

2619 thru 2919 Cedar Knob Road.

Normal water usage may resume immediately. Service has been restored, and all water quality tests have been completed. The water is now safe to drink and use without boiling.

TCEQ Required Notice

On May 10, 2024 the Texas Commission on Environmental Quality required the City of Harker Heights public water system, PWS ID #0140023, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory tests results that indicate that the water no longer requires boiling prior to use as of May 12, 2024.

If you have questions regarding this matter you may contact:
Public Works Department at 254-953-5649,
Mark Hyde, Public Works Director at 254-953-5641 or
David Mitchell, City Manager at 254-953-5600

Rescind Boil Water Notification City of Harker Heights PWS 0140023

The May 9, 2024 Boil Water Order has been lifted for the following areas:

900 thru 941 Maplewood DR.

900 thru 941 Rosewood Dr.

920 thru 941 Lemonwood Dr.

Normal water usage may resume immediately. Service has been restored, and all water quality tests have been completed. The water is now safe to drink and use without boiling.

TCEQ Required Notice

On May 9, 2024 the Texas Commission on Environmental Quality required the City of Harker Heights public water system, PWS ID #0140023, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory tests results that indicate that the water no longer requires boiling prior to use as of May 11, 2024.

If you have questions regarding this matter you may contact:

In response to the Brazos River Authority (BRA) press release on Water Use Restrictions, the City of Harker Heights is moving the drought restrictions to a Stage 1 – Mild Water Shortage Conditions, Voluntary Conservation.  

Stage 1 – is a water conservation by avoiding non-essential water uses to achieve a target reduction of 5% of the city’s total water demand.   Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems should be limited to any two days of the week between the hours of 8pm and 9am.  Outdoor watering is discouraged between the hours of 9am and 8pm – except with hand-held hoses.  

Cities that fall under WCID #1 have been in Stage 2 of the Water Conservation Plan since Aug. 1, 2023. WCID #1 provides water to the citizens of Killeen, Fort Cavazos, Harker Heights, Copperas Cove, Belton and Nolanville.

Water use customers shall voluntarily limit outdoor water use by participating in the watering schedule for outdoor water use effective April 23, 2024.   

Should you have questions, please call the City of Harker Heights Public Works Department at 254-953-5649.  For questions specific to WCID, please contact the WCID #1 General Manager, Ricky Garrett at (254)-501-9243 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. 

• BRA Downgrade Stage 2 to Stage 1.pdf

Ubiquity has begun the next phase of their Fiber Installation projects in Harker Heights. Below is a map for the currently released areas of construction, with the impacted areas boundary shown in light pink. Be aware that there already may be other fiber utilities working in this same area. The phases and areas are determined by each individual utility company. The projects are not necessarily constructed in numerical or geographical order. As a reminder, the City is not contracted to install fiber in our community. Each fiber company is an independent utility, similar to Oncor and Atmos. There are currently six fiber companies permitted to work within the City’s public utility easements and street right of way. The City does not control the timeline nor contractors for these fiber installations. Please know that Ubiquity may have construction projects in different parts of the City through the end of 2025.

Residents in the impacted area will see flags in their yard starting to appear. It is important to leave those public utility flags in place because they show the location and type of existing utilities that are located underground. This is done for the safety of the workers and to minimize disruption of your utility services.

All of Ubiquity’s work will be done in the Public Right-of-Way, within public utility easements, or within private easements with the landowner’s consent. Please note that the existing public utility easements may be in your back yard, side yard or front yard. Some of their work will be above ground and some will be beneath ground. Ubiquity will place door hangers in the neighborhoods where they will be working. Specific questions regarding repair of yards and private infrastructure (water service, sewer service, irrigation lines) after construction can be directed to Ubiquity’s Contractor at 844-322-2524.