Notice to Residents - Fiber Fraud

The City has been made aware that fiber internet companies are soliciting residents and suggesting that members of City leadership and/or the City Council have endorsed their services as a preferred provider.

We want to clarify that the City has not endorsed or designated any fiber company as a preferred vendor. Any statements suggesting that a company has official support from the City or the City Council are inaccurate.

Multiple providers operate in our community, and residents are encouraged to evaluate their options and choose the service that best fits their needs. For additional information about “Fiber Company Questions to Ask” and “Solicitors”, see the posts pinned at the top of our City Facebook Page.

If you have questions or concerns about fiber installation or right-of-way work in your neighborhood, please contact our Planning Department at 254-953-5648. If you would like to report a solicitor, please call Code Enforcement during business hours at 254-953-5650 or, if after business hours, the Police Department non-emergency number at 254-953-5400.

Thank you for helping us keep our community informed.